Who we are

Our website address is: https://electropiecescowansville.com. By using the web site(the « Site »), you agree to the collection and use of your personal information as described in this policy. If we make any significant changes to this policy, we will notify you by email, or post a notice of such changes on the Site, or flag our Privacy Policy on the Site as updated.

What personal data we collect and why we collect it

Purchases

When you purchase a product we may collect your shipping and billing address, payment information, phone number and email address. If you leave items in your shopping cart prior to completing a purchase on our Site, we may email you reminders about those items left in your shopping cart. If you choose to create an account on our Site, we will also collect a user name and password. We use this information to administer your account and process your order and any returns.

From time to time we may obtain your consent to send you our promotional emails containing information about RepairClinic.com products and services. You can unsubscribe from our email list at any time by clicking on the unsubscribe link in any of our email messages or by contacting us as set out below.

Contact forms

We also collect information when you contact us with a question, comment or complaint, including when you use our Live Chat program. For example, we may collect your name, email address and any additional information we need to help us respond to your question or comment (such as your order number or any product information). We may retain this information to assist you in the future and to improve our customer service, product and service offerings.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select « Remember Me », your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We may transfer (or otherwise make available) your personal information to our affiliates and other third parties who provide services on our behalf. For example, we may use service providers to authorize and process payments, ship our products, send email on our behalf, host our Website and operate certain of its features.
Your personal information may be maintained and processed by our affiliates and other third party service providers in Canada, the US or other foreign jurisdictions. Our service providers are given the information they need to perform their designated functions. For information about the manner in which our service providers treat your personal information, contact us as set out below.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Electro Pieces Cowansville

517 rue du Sud

Cowansville, Que. CA. J2K 2X9

450-955-0558

epcowansville@gmail.com

How we protect your data

We have implemented technical, physical and administrative safeguards designed to protect personal information against loss, theft or unauthorized or unlawful access, use, disclosure, alteration or destruction.
All passwords are stored on our server in encrypted form. If you lose your password, we will generate a new one and send it to you.
We have personal information retention processes designed to retain personal information for no longer than necessary for the purposes stated above or to otherwise meet legal requirements

What third parties we receive data from

Our Site may contain links to other sites that electropiecescowansville does not own or operate. Also, links to our Site may be found on third party websites on which we advertise. Except as provided herein, we will not provide any of your personal information to these third parties without your consent. We provide links to third party websites as a convenience to the user. These links are not intended as an endorsement of or referral to the linked websites. The linked websites have separate and independent privacy statements, notices and terms of use, which we recommend you read carefully. We do not have any control over such websites, and therefore we have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use or disclose, secure and otherwise treat your personal information.

Politique de retours / garantie

Une autorisation par e-mail est requise pour tout retour de pièces neuves ou défectueuses. Aucune pièces ne sera acceptée sans autorisation. Toutes les pièces retournées doivent être dans leur emballage d’origine et être revendables. Aucun remboursement sur les pièces installées. Les frais de port pour les pièces acceptées pour le retour sont à la charge du client et 20% de réapprovisionnement peut être applicable. Les pièces sont garanties par défaut du fabricant pendant 90 jours à compter de la date de facturation. Les pièces sous garantie seront remplacées, non créditées. Electro Pièces sera responsable de la réexpédition de remplacement, le client est responsable des frais de retour de pièce défectueuse. Les commandes spéciales pour les pièces qui ne sont pas dans cette boutique ne sont pas remboursables, mais sont soumises à la politique de garantie.

Returns Policy / Warranty

An authorization by e-mail is required for any return of new or defective parts. No parts will be accepted without authorization. All returned parts must be in their original packaging and be resalable. No refund on installed parts. The shipping costs for parts accepted for return are the responsibility of the customer and 20% restocking fees may be applicable. Parts are warranted by the manufacturer for 90 days from the date of invoice. The parts under warranty will be replaced, not credited. Electro Parts will be responsible for the replacement reshipment, the customer is responsible for the defective part return charge. Special orders for parts that are not in this shop are not refundable, but are subject to the regular warranty policy.

**Les prix sur ce site sont disponibles en-ligne seulement. Prix en magasin peut varier.*****Prix indiquees sont en argent Canadien**

**Prices indicated on this site, are available on-line only. Prices in store may vary***** All prices are in Canadian dollars++++

**Si pas indiquer contrairement, Nos pièces sont de type générique qui respecte ou dépasse les spécifications d’origines des manufacturiers.**

**If not indicated otherwise, Our parts are of generic type that meets or exceeds the manufacturer’s specifications**

***Si vous n’étiez pas sur que une pieces va faire sur votre appareils, contactez nous avec votre numero du modele***

*** If you were not sure that a part will fit your appliance, contact us with your model number ***

Politique de retours / garantie

Une autorisation par e-mail est requise pour tout retour de pièces neuves ou défectueuses. Aucune pièces ne sera acceptée sans autorisation. Toutes les pièces retournées doivent être dans leur emballage d’origine et être revendables. Aucun remboursement sur les pièces installées. Les frais de port pour les pièces acceptées pour le retour sont à la charge du client et 20% de réapprovisionnement peut être applicable. Les pièces sont garanties par défaut du fabricant pendant 90 jours à compter de la date de facturation. Les pièces sous garantie seront remplacées, non créditées. Electro Pièces sera responsable de la réexpédition de remplacement, le client est responsable des frais de retour de pièce défectueuse. Les commandes spéciales pour les pièces qui ne sont pas dans cette boutique ne sont pas remboursables, mais sont soumises à la politique de garantie.

Returns Policy / Warranty

An authorization by e-mail is required for any return of new or defective parts. No parts will be accepted without authorization. All returned parts must be in their original packaging and be resalable. No refund on installed parts. The shipping costs for parts accepted for return are the responsibility of the customer and 20% restocking fees may be applicable. Parts are warranted by the manufacturer for 90 days from the date of invoice. The parts under warranty will be replaced, not credited. Electro Parts will be responsible for the replacement reshipment, the customer is responsible for the defective part return charge. Special orders for parts that are not in this shop are not refundable, but are subject to the regular warranty policy.

**Les prix sur ce site sont disponibles en-ligne seulement. Prix en magasin peut varier.*****Prix indiquees sont en argent Canadien**

**Prices indicated on this site, are available on-line only. Prices in store may vary***** All prices are in Canadian dollars++++

**Si pas indiquer contrairement, Nos pièces sont de type générique qui respecte ou dépasse les spécifications d’origines des manufacturiers.**

**If not indicated otherwise, Our parts are of generic type that meets or exceeds the manufacturer’s specifications**

***Si vous n’étiez pas sur que une pieces va faire sur votre appareils, contactez nous avec votre numero du modele***

*** If you were not sure that a part will fit your appliance, contact us with your model number ***

Politique de retours / garantie

Une autorisation par e-mail est requise pour tout retour de pièces neuves ou défectueuses. Aucune pièces ne sera acceptée sans autorisation. Toutes les pièces retournées doivent être dans leur emballage d’origine et être revendables. Aucun remboursement sur les pièces installées. Les frais de port pour les pièces acceptées pour le retour sont à la charge du client et 20% de réapprovisionnement peut être applicable. Les pièces sont garanties par défaut du fabricant pendant 90 jours à compter de la date de facturation. Les pièces sous garantie seront remplacées, non créditées. Electro Pièces sera responsable de la réexpédition de remplacement, le client est responsable des frais de retour de pièce défectueuse. Les commandes spéciales pour les pièces qui ne sont pas dans cette boutique ne sont pas remboursables, mais sont soumises à la politique de garantie.

Returns Policy / Warranty

An authorization by e-mail is required for any return of new or defective parts. No parts will be accepted without authorization. All returned parts must be in their original packaging and be resalable. No refund on installed parts. The shipping costs for parts accepted for return are the responsibility of the customer and 20% restocking fees may be applicable. Parts are warranted by the manufacturer for 90 days from the date of invoice. The parts under warranty will be replaced, not credited. Electro Parts will be responsible for the replacement reshipment, the customer is responsible for the defective part return charge. Special orders for parts that are not in this shop are not refundable, but are subject to the regular warranty policy.

**Les prix sur ce site sont disponibles en-ligne seulement. Prix en magasin peut varier.*****Prix indiquees sont en argent Canadien**

**Prices indicated on this site, are available on-line only. Prices in store may vary***** All prices are in Canadian dollars++++

**Si pas indiquer contrairement, Nos pièces sont de type générique qui respecte ou dépasse les spécifications d’origines des manufacturiers.**

**If not indicated otherwise, Our parts are of generic type that meets or exceeds the manufacturer’s specifications**

***Si vous n’étiez pas sur que une pieces va faire sur votre appareils, contactez nous avec votre numero du modele***

*** If you were not sure that a part will fit your appliance, contact us with your model number ***